About
The name Remontada Company came from the idea of building a brand that embodies the elements required to stage a comeback. Grounded in tenets like courage, resilience and self-esteem, we aspire to provide our Community with quality and variety of options.
We are a Ghanaian-based apparel and accessories brand bridging the gap between streetwear, workwear, and understated fashion. Our motto:
“The Comeback is a State of Mind”
challenges our community to push through difficult circumstances and adopt the kind of mindset that provokes generational change.
FAQ
How do I place an order?
Browse our collection, add your items to the cart, and check out with your delivery details and preferred payment method. You'll get an order confirmation once your payment is received.
What payment methods do you accept?
We accept Mobile Money (MTN MoMo, Telecel Cash, AirtelTigo Money) and major
debit/credit cards. We also accept bank transfers.
Can I change or cancel my order after placing it?
Reach out to us within 2 hours of ordering and we'll do our best to adjust it. Once an order has been packed for delivery, we're unable to make changes.
Do you ship outside Ghana?
Not at the moment — we currently deliver only within Ghana.
Which areas do you deliver to?
We deliver nationwide, covering all 16 regions. Delivery within Accra is typically faster than other regions.
How long does delivery take?
• Accra: 3–5 business days
• Other regions: 7–11 business days
How much does delivery cost?
Delivery fees depend on your location and are calculated at checkout before you confirm your order.
How do I track my order?
Once your order ships, we'll send you confirmation with your delivery details via
SMS/WhatsApp so you can follow up directly.
What is your return policy?
We accept returns within 7 days of delivery for unworn items with tags still attached.
Reach out to our support team to start a return.
Do you offer exchanges?
Yes — if you need a different size, contact us within 7 days of delivery and we'll arrange an exchange, subject to availability.
Who pays for return delivery?
If the return is due to our error (wrong item, damaged item), we cover the delivery cost. For size or preference-based returns, the customer covers the return delivery fee.
How do I find my size?
Check our size guide on each product page. If you're between sizes or unsure, message us before ordering and we'll help you choose.
What if the item doesn't fit?
No problem — you can request an exchange within 7 days of delivery, as long as the item
is unworn and has its tags. Subject to availability.
How should I care for my items?
Care instructions are included on the label of each item and listed on the product page. In general, we recommend hand washing or gentle machine wash in cold water to preserve fabric and print quality.
Do you restock sold-out items?
Some styles are restocked based on demand. Follow us on our social media pages to be the first to know when your favorite piece is back.
How can I reach customer support?
You can message us via email at remontadaco1@gmail.com or our social media pages.(TikTok, Instagram). Our support hours are Monday–Saturday, 9am–6pm GMT.
I have a question that's not answered here.
Reach out to us directly and our team will be happy to help. Send a mail to: remontadaco1@gmail.com or 0203824610.